The details of our cancellation and class transfer policy are listed at the beginning of each brochure. In general, a $5.00 service fee will be charged per family member for class cancellations beginning the first day of registration until 4:00 p.m. the Friday before the start of a session. After that Friday, a prorated percent of the class fee, less a $5.00 service fee and any direct program material costs, will be refunded thereafter. The $5.00 service fee will be waived if a physician’s excuse is submitted. Programs that only meet 1 or 2 times require two business days’ notification. In order to avoid a proration charge, a cancellation for a weekend class must be made before 4:30 p.m. the Friday before the class meets. Refunds are credited back to the original payment method (credit card or check). No refunds can be given for missed classes, after registration or trip deadlines or for unused punch cards. No refunds will be issued after the 3rd week of the session or halfway through the class, whichever comes first. If you cancel a class on the day the class starts or meets, you will be charged the prorated fee for that day, as well as the fees for any previous days, in addition to the $5.00 cancellation fee.