Cancellations due to the Recreation Department cancelling programs due to COVID will receive a full or pro-rated refund.
Cancellations after registration has been entered into system:
There will be a 10 day grace period from registration day to cancel a program without a charge. After that time period there will be no charge to transfer to a different program or cancel a program and put money back on your household account. However, there will be a $5.00 charge to refund the money to your credit card.
Cancellations after the session starts:
A prorated percent of the class fee less a $5.00 cancellation fee and any direct program material costs will be refunded unless the program is canceled by the Recreation Department or a physician’s excuse is presented.
No refunds will be issued after the 3rd week of the session or halfway through the class, whichever comes first.
Programs that meet only 1 or 2 times require three business days notification to be eligible for a refund.
Refunds can be credited to your Household account, back to the original credit card or a check will be issued. Refund checks will be issued approximately within thirty days after notification of cancellation.
No refunds for missed classes. No refunds for unused punch cards.