Communication & Support Services Responsibilities
Communication and Support Services involves telecommunication, parking enforcement, and ordinance control. The deputy chief and dispatch supervisor oversee the staff of four telecommunication officers and one community service officer.
Lyons Township Area Communications Center (LTACC), handles all 911 emergency calls for the Villages of Western Springs, LaGrange and LaGrange Park. Telecommunication officers (dispatchers) route calls to the appropriate community emergency service. The center is located in LaGrange and is staffed 24 hours a day, seven days a week. Telecommunication officers dispatch for police, fire, and emergency medical personnel.
Residents may still call the Police Department non-emergency line at (708) 246-8540 for general police service questions. The Police window at the Village Hall is open Monday - Friday from 8:30 am - 5:00 pm. From Memorial Day to Labor Day, hours are Monday through Thursday from 7:30 am - 5 pm and Friday from 7:30 am - 12:00 pm.