Water Service & Billing
**Village employees cannot perform in-house assessments of water meters due to the risk posed by COVID-19. Touch pads (located outside) can be re-read upon request, but inside inspections cannot take place at this time.**
The Village of Western Springs derives its water from its own wells. Each year, the Water Department serves more than 4,400 customers by pumping water from local wells to the reverse osmosis (RO) treatment plant at 614 Hillgrove. The water is softened and purified before it is pumped into the distribution system for consumer use.
For questions regarding your water service, please contact the Public Works Department at 708-246-1800 ext. 200.
Village homeowners are billed every other month for water service. Meter readings are taken from a device outside the home. If you are new to the area, please contact the Finance Department at 708-246-1800 ext. 126 to set up a water account. If you are moving, please also contact the Finance Department for a final meter reading to be taken on the day of the sale. A drop box is available at Village Hall for water bill payment.
Senior Water/Sewer Discount Rate
The Village is offering a senior discounted water/sewer rate of $9 per thousand gallons to residents who are age 65 and older and meet a certain income level. Please view the Senior Water/Sewer Discount for Calendar Year 2019 for instructions and application. The application may be mailed to Village of Western Springs, Finance Department, 740 Hillgrove Avenue, Western Springs, IL 60558 or dropped off at the Village Hall.
Comparative water rates for surrounding communities was compiled by the Village of North Riverside in July of 2017. Please view the Community Pricing Table for additional information on water rates.
Automatic payment (EFT) of water / sewer bills is available. EFT payments for water bills are electronically withdrawn from the account of your choice on the due date - no postage, no check writing, no penalties.
If you are interested in automatic payment for your water bills, complete the Direct Payment Application and return it to:
Village of Western Springs
Attn: Water Billing
740 Hillgrove Ave.
Western Springs, IL 60558
For more information on water billing, please contact the Finance Department at (708) 246-1800 ext. 126.